Warranty CoverageUpdated a year ago

ErgoTune warrants our chairs in the warranty periods specified above with regard to:

1. Missing materials from the Products at the time of delivery

2. Defects in the manufacturing of materials leading to loss of functionality in the Products at the time of delivery

3. Failure of the Products to correspond with the description in the applicable contract of sale at the time of deliver

4. Defects in the functionality of hydraulics, armrests, and castors

5. Any cosmetic defects deems by Ergotune, reported with 7 calendar days at the time of delivery

Further Note:

1. During the applicable warranty period, Ergotune will issue a replacement, or refund (at its option and in accordance with applicable law) any product, part, or component covered by this warranty.
   
   
2. Please note Ergotune Warranty is non-transferable.
   
   
3. For a product purchased through our Singapore store, Ergotune only recognizes the rights of the original recipient of that product under Singapore statutory consumer guarantees for so long as that product remains in Singapore.
4. ErgoTune also reserves the right to refuse any warranty claims if it has reason to believe that the claim is fraudulent or made in bad faith. 

This Warranty is valid only for products you bought via authorize channels (Products). 

Our authorised channels are:
(a) The website www.ergotune.com
(b) Any store registered in the name of an Ergotune entity on online or offline marketplaces (together, the Stores). 

Regretfully, we cannot determine the authenticity or original condition of products sold through other channels. Hence, we cannot provide warranty services for those products.