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Warranty CoverageUpdated a year ago
ErgoTune warrants our desk in the warranty periods specified above with regard to:
1. Defects in the functionality of electronic and mechanical parts, including:
- the Lifting Mechanism / Motors / Control box unit / Controller
2. Defects in the manufacturing of materials leading to loss of functionality in the products at the time of delivery.
3. Missing materials from the products at the time of delivery.
4. Any cosmetic defects deems by Ergotune, reported with 7 calendar days at the time of delivery
Further Note:
- During the applicable warranty period, Ergotune will issue a replacement, or refund (at its option and in accordance with applicable law) any product, part, or component covered by this warranty.
- Please note Ergotune Warranty is non-transferable.
- For a product purchased through our Singapore store, Ergotune only recognizes the rights of the original recipient of that product under Singapore statutory consumer guarantees for so long as that product remains in Singapore.
- ErgoTune also reserves the right to refuse any warranty claims if it has reason to believe that the claim is fraudulent or made in bad faith.
This Warranty is valid only for products you bought via authorize channels (Products).
Our authorised channels are:
(a) The website www.ergotune.com
(b) Any store registered in the name of an Ergotune entity on online or offline marketplaces (together, the Stores).
Regretfully, we cannot determine the authenticity or original condition of products sold through other channels. Hence, we cannot provide warranty services for those products.